Refund Policy for VyahSagai (A Service of Vasumu Services)

Last Updated: [13-July-2023]

This Refund Policy outlines the terms and conditions regarding refunds for the services provided by VyahSagai, a service offered by Vasumu Services. We strive to provide high-quality services to our users, and we aim to address any concerns or issues promptly and fairly. Please read this policy carefully before availing our services.

Free Services:
VyahSagai offers many services at no cost or at very cheap prices. These services include basic registration, profile creation, browsing other profiles, and limited communication features. As these services are offered for free or at minimal charges, no refunds will be provided for these services.

Paid Services:
2.1 Service Description:
VyahSagai also provides certain premium paid services, such as premium membership, enhanced profile visibility, advanced search options, and additional communication features. These services are clearly described on our website, including their benefits, limitations, and pricing.

2.2 Refund Eligibility:
Refunds for paid services are subject to the following conditions:

The service purchased is eligible for a refund, as specified in this policy or as mandated by applicable laws.
The refund request is made within the designated refund period.
The service purchased has not been substantially utilized or consumed.
2.3 Refund Period:
The refund period may vary depending on the specific service purchased. The refund period, if applicable, will be clearly mentioned during the purchase process or in the service description.

2.4 Refund Process:
To request a refund, you must contact our customer support team within the refund period, providing relevant details and reasons for the refund request. We will review the request and, if deemed eligible, process the refund within 7-10 working days as per the original payment method.

2.5 Refund Limitations:
Please note the following limitations regarding refunds:

Refunds will only be issued to the original purchaser of the service and cannot be transferred to another user or account.
Refunds will be processed for the amount paid for the specific service and will not include any associated transaction fees or charges imposed by third-party payment processors.
Refunds will be issued in the same currency and through the same payment method used for the original purchase, unless otherwise agreed upon.
Non-Refundable Services:
Certain services offered by VyahSagai are non-refundable, including but not limited to:
Services explicitly mentioned as non-refundable during the purchase process or in the service description.
Services that have been substantially utilized or consumed by the user.
Services that are time-limited or expire after a specific duration.
Discretionary Refunds:
In exceptional cases, where it is deemed appropriate by Vasumu Services, discretionary refunds may be issued outside the standard refund policy. Such instances may include technical errors, service disruptions, or other circumstances that significantly impact the user experience. The decision to grant a discretionary refund rests solely with Vasumu Services.

Changes to the Refund Policy:
Vasumu Services reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on the VyahSagai website.

Contact Us:
If you have any questions or need further clarification regarding our refund policy, please contact our customer support team at:

Vasumu Services
Plot no 891, Sector 7C, Faridabad - 121006
info@vyahsagai.com
+91-9311892211 - Whatsapp
https://www.vyahsagai.com/

We appreciate your understanding of our refund policy. Our primary aim is to provide a satisfactory experience to our users while maintaining transparency and fairness in our refund processes.